Every Palmenza order is packed by our trusted partners and sent with tracking, so you always know where your finds are.
How it works
- We process your order within 1–3 business days.
- Your order ships, and we email you a tracking number.
- Delivery usually takes 7–15 business days after your order ships. Items from US warehouses often arrive sooner.
Shipping cost: free on every order.
Where we ship: United States.
Good to know
- Your finds may come from different warehouses, so an order with several items can arrive in separate packages. Each one gets its own tracking number.
- Please double-check your address at checkout. We can't change it once an order has shipped.
- If we can't ship your order within 30 days, we'll tell you right away and you can choose a full refund.
- Tracking hasn't moved in a while? Email support@palmenza.com with your order number, and we'll look into it.
Changing or canceling an order: Email us as soon as possible. If your order hasn't been sent to our partner yet, we'll gladly update or cancel it.