Shipping policy

Every order ships free, with tracking, to addresses in the United States.

  • We process orders within 1–3 business days.
  • Delivery usually takes 7–15 business days after your order ships. Items from US warehouses often arrive sooner.
  • An order with several items can arrive in separate packages, each with its own tracking number.
  • If we can't ship your order within 30 days, we'll tell you right away and you can choose a full refund.

Questions? Email support@palmenza.com.